Denmark’s largest wholesaler in convenience products is cooperating with the SAP organisation, 2C change, on improving their IT systems. The headline is the transition from self-developed IT solutions to standard solutions from SAP.
SuperBest, Spar, KIWI and a large number of kiosks and supermarkets are dependent on product deliveries from SuperGros on a daily basis. SuperGros has a turnover of DKK 18 billion. At the same time, the competition on the convenience product market has increased and IT is a necessity in order to service the customers. The new cooperation with 2C change will create progress at SuperGros. The order, worth DKK 25 million, concerns the development of a SAP solution that can take over from the company’s mainframe-based IT systems.
“Our nightmare is that the IT systems do not function so 1500 merchants around Denmark cannot get their products. Therefore, we are working intensively on improving and streamlining our IT systems. We believe that 2C change has precisely the approach and competence needed to help us through a very large IT project,” says Managing Director, Carsten Christiansen from SuperGros.
SuperGros has an existing customer relation with IBM and has previously cooperated directly with SAP Danmark, but now the major wholesaler is choosing to build on the competence at 2C change. The order was confirmed earlier in the year and the first phase of the cooperation is to be delivered in autumn. Besides the presentation and the quote, choosing 2C change was a matter of trust for SuperGros:
“We have seen them work on other tasks and we have great confidence in their abilities. They have a pragmatic, task-focused attitude and then they make things happen. This is exactly what we need. Good project managers and strong IT folk can ensure success in this first phase,” says IT Director, Lars Kyed from SuperGros.
In terms of IT, the task at SuperGros is complicated and at the same time, the IT systems are the basis on which 600 employees in the company’s central warehouses expedite half-a-million orders every week. At 2C change, the director has respect for this critical task:
“This is a very challenging and very crucial task for us. We are proud of being selected by SuperGros and we will work hard to make the cooperation a success,” says Managing Director, Nicolaj Vang Jessen, from 2C change. “We believe that a flexible style and an honest tone in the cooperation can help to solve those problems that will most certainly appear in such a large project".
The task for SuperGros comprises the replacement of 29 mainframe-based systems with SAP. Moreover, the solution must interact with newer systems based on Oracle and all of 80 different connections between various systems are also involved.
About SuperGros
SuperGros is Denmark’s largest wholesaler in convenience products with SuperBest, Spar and KIWI as the major customers. SuperGros also supplies convenience products to DSB, Shell, Statoil and a large number of other kiosks and supermarket chains in Denmark, Greenland, Faeroe Islands and Iceland. SuperGros delivers 45 percent of those products that are sold in the kiosk/convenience market in Denmark and SuperGros' customers are responsible for 22 percent of the Danish convenience product market. SuperGros has 1100 employees and in 2009, had a turnover of DKK 18.7 billion and achieved a satisfactory operating profit of DKK 197 million. Dagrofa owns 53 percent, Samkøb Holding owns 44 percent and Spar Danmark owns 3 percent of SuperGros.
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